THE HEALING SWITCH

Terms & Conditions, Health Disclaimer, Privacy and Participant Consent

Important: Please Read Before Purchasing or Participating

1. Introduction

Welcome to The Healing Switch, an online educational course created by Natascha Duborg.

The Healing Switch is designed to help you better understand your body's language through the Body Insight Method, identify patterns in your health and learn approaches to supporting your overall well-being.

The program may include prerecorded video lessons, health assessment guidance, questionnaires, worksheets, educational resources and information relating to holistic health, detoxification, lifestyle, fasting and nervous system regulation.

By purchasing, accessing or participating in The Healing Switch, you acknowledge and agree to these Terms & Conditions.

2. Product Information

We have made every effort to display and describe our products and services as accurately as possible.

All product details, descriptions, features and prices are correct to the best of our knowledge at the time they are published on our website.

We reserve the right to correct errors, inaccuracies or omissions relating to product descriptions, availability, pricing or promotions.

Where a genuine pricing or product information error occurs, we may cancel an affected order before fulfillment and issue a refund of any amount already paid, subject to applicable consumer protection laws.

Prices and promotional offers may change without notice. Changes will not affect purchases already completed.

Please note: The Healing Switch is a digital educational product. No physical product will be shipped unless expressly stated otherwise.

3. Purchase and Payment Terms

By completing your purchase, you agree to pay the price displayed at checkout and accept the applicable terms of purchase.

Payments are processed through secure third-party payment providers, which may include Stripe, PayPal or other payment services offered at checkout.

We take reasonable measures to protect customer information and use reputable payment processors. However, no online transmission or storage system can be guaranteed completely secure.

If an installment payment option is offered, you agree to complete the payment schedule presented at checkout, subject to applicable law.

Failure to complete agreed payments may result in suspension or termination of course access following appropriate notice, where legally permitted.

4. Digital Products, Cancellation and Refund Policy

The Healing Switch is a digital educational product.

Due to the nature of digital content, we generally do not offer voluntary returns or refunds once course access has been provided, except where a refund is expressly offered or required by applicable law.

For consumers with a statutory right of withdrawal, including eligible consumers in the European Union, that right will be respected.

Where legally permitted, the statutory withdrawal right for digital content not supplied on a tangible medium may be lost once delivery begins, provided the customer has given the required prior express consent and acknowledged the loss of that right, and all other legal requirements have been satisfied.

Such consent and acknowledgement, where applicable, will be obtained separately during checkout.

Nothing in this policy limits statutory rights relating to faulty, misdescribed or nonconforming digital content.

Please review the product description carefully before purchasing and contact us if you have any questions.

5. Course Content and Access

The Healing Switch provides digital educational materials intended for personal learning.

Depending on the version purchased, course materials may include video lessons, downloadable worksheets, health questionnaires, practical exercises and additional educational resources.

The specific content, features and duration of access are described on the relevant sales or checkout page.

Unless expressly stated otherwise, purchasing The Healing Switch does not include private coaching, individual consultations, medical supervision or personalised treatment plans.

We reserve the right to make reasonable updates to course content to improve quality, accuracy or usability, provided these changes do not unlawfully reduce benefits already purchased.

6. Educational Purpose and Medical Disclaimer

The Healing Switch is provided for general educational and informational purposes only.

It is not intended to diagnose, treat, cure or prevent any disease or medical condition.

The information provided does not replace professional medical advice, diagnosis or treatment.

Participants should consult a qualified healthcare professional before making significant changes to their diet, undertaking fasting or detoxification practices, changing medication or implementing other health-related practices, particularly where pre-existing medical conditions are present.

Fasting, dietary restriction and other wellness practices may involve risks, including dehydration, dizziness, electrolyte imbalances, fatigue and worsening of existing health conditions.

The Healing Switch is not a medically supervised program.

You should never disregard professional medical advice or delay seeking medical treatment because of information presented in the course.

7. Health Assessments and the Body Insight Method

The Healing Switch introduces participants to the Body Insight Method, which involves personal health observations, questionnaires and educational assessments intended to help individuals become more aware of patterns in their bodies.

These assessments are intended for self-observation and educational purposes.

They are not medical diagnostic tests and cannot independently establish the presence or absence of a medical condition, toxicity, deficiency or disease.

Any interpretation of personal observations should be considered educational and not a substitute for appropriate medical evaluation.

8. Voluntary Participation and Personal Responsibility

Participation in The Healing Switch is voluntary.

By participating, you acknowledge that:

• You are responsible for your own health decisions and well-being.

• You may discontinue any practice or exercise at any time.

• You understand that individual health circumstances vary.

• You will seek professional medical advice where appropriate.

• You understand that implementing wellness practices may involve risks.

• You will discontinue activities that cause concerning symptoms and seek appropriate medical attention.
  
  

9. Results and No Guarantees

Individual results and experiences vary.

We do not guarantee specific improvements in health, symptoms, energy, detoxification, nervous system function or overall well-being.

Testimonials, personal stories and examples presented within the course represent individual experiences and should not be interpreted as guarantees of similar outcomes.

10. Intellectual Property and Permitted Use

All content provided through The Healing Switch, including videos, worksheets, questionnaires, written materials, graphics, educational frameworks and other resources, is owned by or licensed to the course provider and protected by applicable intellectual property laws.

You are granted a limited, personal, non-exclusive, non-transferable licence to access and use the purchased materials for your own non-commercial educational purposes.

You may not copy, reproduce, distribute, resell, share, publish, upload or commercially exploit any course materials without prior written permission.

You may not share your login credentials or provide unauthorised access to others.

You may download or store materials only where that functionality is expressly provided for personal use.

11. Website Use

All website content, including text, graphics, educational resources, branding and digital products, is protected by applicable intellectual property laws.

Unauthorised reproduction, redistribution, resale or commercial use of website content is prohibited.

You may access and use the website and its content for lawful, personal and non-commercial purposes.

You agree not to interfere with website security, attempt unauthorised access or misuse any services provided.

12. Privacy Policy and Personal Information

We are committed to protecting your privacy and maintaining the security of personal information collected through our website, course platform and related services.

We may collect information such as your name, email address, billing details, purchase history, course activity and information you voluntarily submit through questionnaires or assessments.

We use personal information, where we have an appropriate legal basis, to:

• Process and fulfill purchases.

• Provide access to purchased products and services.

• Communicate important course information and updates.

• Respond to customer enquiries.

• Maintain and improve our website and services.

• Meet applicable legal and accounting obligations.

• Send marketing communications where permitted by law.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure.

Additional information about the collection, use, storage, sharing and protection of personal data, including your applicable data protection rights, is provided in our separate Privacy Policy.

13. Third-Party Payment and Service Providers

We may use third-party service providers, including Stripe, PayPal, course-hosting platforms, email service providers and other necessary technology partners.

These providers may process personal information to perform services such as payment processing, identity or transaction verification, email delivery, course access and technical support.

We share personal information only where necessary for the relevant service and in accordance with applicable data protection requirements.

Third-party services may also operate under their own privacy notices and terms.

14. Email Marketing and Newsletter Communications

If you subscribe to our newsletter or otherwise provide valid consent to receive marketing communications, you may receive emails containing educational content, updates, announcements, product launches and promotional offers.

Where permitted by applicable law, we may also send marketing communications to existing customers in accordance with relevant legal requirements.

You can unsubscribe from marketing emails at any time by clicking the Unsubscribe link included in our emails.

Unsubscribing from promotional communications will not prevent us from sending necessary transactional emails relating to purchases, account access or important service information.

We do not automatically treat every course purchase or email submission as consent to receive unrelated marketing communications.

15. Age Requirements

Our website, courses and digital products are intended for individuals aged 18 or older.

By purchasing The Healing Switch, you confirm that you are at least 18 years of age.

We do not knowingly collect personal information from children under 18 for the purpose of course enrollment.

If we become aware that a person under 18 has enrolled or provided personal information without an appropriate lawful basis, we will take reasonable steps to address the situation in accordance with applicable law.

16. Participant Conduct

Participants must behave respectfully when using any community, discussion forum, group session or interactive feature associated with The Healing Switch.

Harassment, abusive behaviour, unauthorised promotion, sharing another person's confidential information or misuse of course services may result in restricted access or removal, subject to applicable law.

17. Limitation of Liability

The information provided through The Healing Switch and our website is intended for educational purposes.

To the extent permitted by applicable law, we are not responsible for losses or adverse outcomes arising from a participant's independent implementation or misuse of information provided.

We do not guarantee uninterrupted website availability or that all content will be free from technical errors.

Nothing in these Terms excludes or restricts liability that cannot legally be excluded or limits mandatory consumer protection rights.

18. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our products, services, legal obligations or business practices.

Updated terms will be published through the appropriate website or course platform.

Changes will not retrospectively remove statutory rights or unlawfully alter the terms of purchases already completed.

19. Contact Information

For questions about The Healing Switch, purchases, access, privacy or these Terms & Conditions, please contact:

ND CONSULTANTS LIMITED

SUITE 4, 2ND FLOOR,THE WEST WING, MONTARIK

3 BEDLAM COURT

GIBRALTAR

Email: contact@nataschanielsen.com

20. Participant Acknowledgement and Consent

By purchasing or accessing The Healing Switch and accepting these Terms & Conditions, you confirm that:

• You have read and understood these Terms & Conditions.

• You understand that The Healing Switch is a digital educational course.

• You understand that no physical product will be shipped.

• You understand the educational nature of the health-related content.

• You acknowledge that the course is not a substitute for medical advice or treatment.

• You understand that individual results are not guaranteed.

• You accept responsibility for your own health decisions.

• You agree to the applicable payment, course access and intellectual property terms.

• You acknowledge that your personal information will be processed as described in the applicable Privacy Policy.

I have read and agree to The Healing Switch Terms & Conditions and Health Disclaimer.